You can raise a ticket by emailing us with the detail of your issue, which is ideal if you’re on the move. However, we do recommend the use of the Self-service support portal, as it provides a clear view of your logged tickets, and you can see all replies to the ticket in one place.
Please use the following emails if you prefer to log tickets via email:
- railsupport@velociti-solutions.com for Rail product related support
- bussupport@velociti-solutions.com for Bus product related support